Privacy Policy

Effective Date: October 13, 2025

Last Updated: October 13, 2025

Introduction

Welcome to Synth Patch, a service operated by Human Crafted LLC ("we," "us," or "our"). We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.

This Privacy Policy explains how we handle your personal information when you use our web application for creating, managing, and sharing synthesizer patches.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Display name
  • Authentication credentials (managed securely by Clerk)
  • Account creation date and last login time

User-Generated Content

When you use Synth Patch, we store:

  • Synthesizer patch configurations (knob positions, cable connections, component states)
  • Patch names, descriptions, and notes
  • Audio files you upload to demonstrate patches
  • Remix relationships (when you create variations of existing patches)
  • Star/favorite preferences

Usage Information

We automatically collect through Vercel Analytics:

  • Pages visited and features used
  • Browser type and device information
  • General location (country/region only, no precise location)
  • Session duration and interaction patterns
  • Referral sources

Note: We do not directly collect or store IP addresses. Vercel may process IP addresses temporarily for analytics aggregation but does not provide them to us.

Marketing Information

If you opt-in to communications:

  • Email address
  • Account status and activity
  • Email engagement metrics (managed by Loops)

Note: During our beta period, we use a waitlist system. Once we open to the public, email communications will be opt-in only.

How We Use Your Information

We use your information to:

Provide Core Services

  • Authenticate your account and manage sessions
  • Store and retrieve your synthesizer patches
  • Enable patch sharing and community features
  • Process remixes and track original creators
  • Display your public profile and contributions

Improve Our Service

  • Analyze usage patterns to enhance features
  • Debug technical issues and optimize performance
  • Understand which synthesizers and components are most popular
  • Plan new features based on user needs

Communicate With You

  • Send account-related notifications
  • Share service updates and new features (if opted-in)
  • Respond to support inquiries
  • Manage waitlist status and invitations

Ensure Security

  • Detect and prevent fraudulent activity
  • Enforce our Terms of Service
  • Protect against abuse and spam

Third-Party Services

We use trusted third-party services to operate Synth Patch:

Clerk (Authentication & Payments)

  • Purpose: Secure user authentication, session management, and subscription payment processing
  • Data Shared: Email address, display name, authentication tokens, payment information (credit card details stored securely by Clerk, not by us)
  • Note: When you subscribe to a paid plan, Clerk processes your payment information securely. We never see or store your full credit card details.
  • Privacy Policy: clerk.com/privacy

Vercel (Hosting & Storage)

  • Purpose: Application hosting and file storage (audio, interactive synth assets)
  • Data Shared: All application data and uploaded files
  • Privacy Policy: vercel.com/legal/privacy-policy

Neon (Database)

  • Purpose: PostgreSQL database for patch and user data
  • Data Shared: All structured application data
  • Privacy Policy: neon.tech/privacy-policy

Loops (Email Marketing)

  • Purpose: Email communications
  • Data Shared: Email address, user role, account status, and patch count
  • Privacy Policy: loops.so/privacy

Data Storage and Security

Where We Store Data

  • Application Hosting: Vercel (United States)
  • Database: Neon PostgreSQL (United States)
  • File Storage: Vercel Blob Storage (United States)
  • Email Platform: Loops (United States)

How We Protect Data

  • All data transmission uses HTTPS/TLS encryption
  • Authentication tokens are securely managed by Clerk
  • Database access is restricted and monitored
  • Regular security updates and dependency patches
  • Access controls limit data exposure to authorized systems only

Data Retention

  • Active accounts: Data retained indefinitely while account is active
  • Deleted accounts: Data removed within 30 days of account deletion
  • Backups: Managed by our hosting providers (Vercel and Neon) according to their retention policies

Your Rights and Choices

Access Your Data

You can view and download your patch data at any time through the Patch Data panel in the patch editor.

Delete Your Account

You can delete your account through Clerk's account settings. Upon deletion:

  • Your Clerk account is immediately removed
  • You are automatically removed from email marketing lists
  • Your patches and content remain on the platform for attribution purposes (original creator credit on remixes)

To request complete data deletion including all patches and uploaded files, contact us at hello@synthpatch.io. We will manually remove your content within 30 days.

Opt-Out of Marketing

  • Update your email preferences in account settings
  • Click "unsubscribe" in any marketing email

Export Your Data

Use the "Copy JSON" feature in the Patch Data panel to export your patch configurations.

Public Content

Shared Patches

When you mark a patch as "Public":

  • It appears on the Explore page for all users
  • The share URL is accessible without authentication
  • Your creator name is visible on the patch
  • Anyone can view (but not edit) the patch configuration

Remix Attribution

When you remix another user's patch:

  • Original creator attribution is preserved
  • Remix relationships are publicly visible
  • You cannot claim original authorship

Children's Privacy

Synth Patch is not intended for users under 13 years old. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us at hello@synthpatch.io.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be announced via email to active users.

Contact Us

Human Crafted - Creator of Synth Patch

Company Name: Human Crafted LLC

Email: hello@humancrafted.co or hello@synthpatch.io

Location: Wisconsin, USA

For privacy-related questions, data access requests, or account deletion, please email us at hello@humancrafted.co or hello@synthpatch.io.

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA):

We process your personal data based on:

  • Contract Performance: To provide the Synth Patch service
  • Legitimate Interests: To improve our service and ensure security
  • Consent: For marketing communications (opt-in required)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact legal@synthpatch.io.